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Status Disclosure

Initial Disclosure Document

The Finance Conduct Authority [FCA] is the independent regulatory body for all UK financial services. They require us by law to provide you with this document [IDD] which provides you with a summary of the products and services we offer, what we charge for our services and what to do if you have a complaint about us.

Who Regulates Us

Autoselect (Prestige & Performance) Limited is authorised and regulated by the Finance Conduct Authority for all consumer credit activity and our firms registration number is 808070, permitted activities allow us to act as a broker and not a lender.

What Services We Provide

We can introduce you to a limited number of selected finance providers who may be able to offer you finance for your vehicle purchase, our role as a finance broker is to determine which lender on our panel will be suitable.

What Do We Charge For Our Services

You don't have to pay us for our service but a funder or broker we work with may pay us for introducing you to them. Different funders/brokers may pay us different amounts but it will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors, for example: the amount of credit; the age or type of vehicle; the type of finance product; or the funder’s assessment of the risk of lending. For your reassurance, we are not able to change the interest rate you pay in order to receive more commission from a particular broker or funder.  Although rates and commissions may vary between our finance partners, our aim is always to secure finance from them which is appropriate to your circumstances and at the lowest interest rate available.

Data Protection

Your personal data is held in accordance with the Data Protection Act 2018 [DPA 2018]. Some or all of your data that you provide to us will be passed on to our lender in order for them to assess and underwrite your application for finance.

What To Do If You Have A Complaint

Our customer’s satisfaction is key, if you have a complaint about any of our services, we would like to hear from you. Please contact us in the first instance by telephone on 01568 613920 to discuss your complaint in more detail.

Alternatively, you may contact us in writing and your complaint will be dealt with by the appropriate department within the shortest possible timescale, please contact us using any of the contact methods below…

Autoselect (Prestige & Performance) Ltd, Northside A49, Hope under Dinmore, Leominster, HR6 0PJ

Email: Website:

Financial Ombudsman Service

If you are not happy with our final response to your complaint, you can at escalate your complaint to the Financial Ombudsman Service, however, you must contact them within 6 months from the date of our Final Response, the Ombudsman Service will confirm with you that we have issued our final response and may need to see evidence of our outcome which you will need to provide to them.

The Ombudsman Service is a free and impartial service for resolving disputes between consumers and financial services institutions, their contact details are detailed below.

The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Tel: 0800 023 4567 or 0300 123 9123 Email: